Windows Vista – Windows Update Stopped Working In September 2016

Windows Vista – Windows Update Stopped Working In September 2016

If your Windows Vista has stopped updating then this could be the fix you need.

The update agent can’t handle update KB3168965. You need to download and install this one manually.

More information – http://support.microsoft.com/kb/3168965

The Fix

Set automatic updates to “Never check for updates” then reboot and then install this update and then restart Windows.

KB3168965 update 32bit-
https://www.microsoft.com/en-us/download/details.aspx?id=53206

KB3168965 update 64bit-
https://www.microsoft.com/en-us/download/details.aspx?id=53242

Once you have done all this, you will need to reboot and then re enable updates and this should then be ok.

We have seen this issue 2 times now, and we have known of other company’s that have encountered this same error on Windows Vista so it must be quite common.




windows-vista

Duncan is a technology professional with over 20 years experience of working in various IT roles. He also has a wide range of other skills in radio, electronics and telecommunications.

Duncan Newell

Duncan is a technology professional with over 20 years experience of working in various IT roles. He also has a wide range of other skills in radio, electronics and telecommunications.

One thought on “Windows Vista – Windows Update Stopped Working In September 2016

  • October 18, 2016 at 5:16 pm
    Permalink

    I’ve stopped wuauserv manually. I’ve also set Windows Update not to search and rebooted. But every time I try to manually install an update, wuauserv restarts and gets stuck. Is there some reason the stand-alone installer is triggering wuauserv? And is there a workaround? (I’m also running Vista SP2 32 bit)

    Reply

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