What is Meant by a Digital Transformation?

Operating as a digital player is vital in today’s business landscape. However, for many businesses, understanding modern technology comes second to maintaining operational efficiency. Going through a digital transformation is something that many businesses have to do to stay relevant and competitive; however, without dedicated IT services and support in place, it can be hard to know what to even expect. 

This piece will explore what a digital transformation is likely to entail, covering the process so you can better understand what sort of benefits you’ll experience as a business. 

Step 1 | Analysing your needs

The first step of the process will be a digital transformation consultant taking time to learn about your business and analyse your needs. This professional will go through your general processes and ask you about digital issues that you face in the operations. A thorough analysis will illuminate the technology that your business needs, acting as a north star for the recommendations and implementations that follow. 

Step 2 | Integration/recommendations 

Once the analysis is complete, next comes the process of recommendations and integrations. There are a few pillars of technology that IT support services will focus on in most transformations. 

Internet of Things (IoT) integration

The IoT has become one of the most widely discussed technological pillars of the 2020s. The concept refers to the practice of using an interconnected network of physical devices, all with powerful digital functions. IoT integration has become commonplace everywhere from homes to workplaces, with these devices collecting valuable operational data that can be used to optimise everything from productivity and progress to energy expenditure.

AI & machine learning tools

Arguably the hottest topic of the 21st century, artificial intelligence is working its way into almost every facet of life and business. This technology can improve processes significantly, from generative models used to aid with content creation to powerful data analysis elements. Proper digital transformation consulting will guide you on the degree of AI and machine learning technology integration that you require in your business. 

Big data collection & analytics

This branch of a digital transformation is actually a large infrastructural pillar that supports the prior two elements described above. The collection and interpretation of big data is vital for optimising processes across various aspects of operation. Data points will guide your decision-making in task management, customer behaviour and more, allowing you to work towards creating the best possible version of your business. A DT consultation should highlight the right tools so you can find insights

Step 3 | Interpreting & acting on the results 

After your digital transformation has been enacted, it’s time to sit back and see how things improve. However, the nature of employing this sort of IT support and services is generally borne from some lack of technological expertise. This is why you need to work with a DT provider that offers ongoing support, offering insights into the results of your new integrations. They’ll be able to use this information for future tailoring and even more streamlined decision making.

Finding the right service provider

Transforming your business from the inside isn’t something that you can treat as an afterthought. That’s why you need to take the time to research the right provider of IT services – someone who can guide you through the transformation from start to finish and beyond. Digital transformation careers aren’t suitable for amateurs, so be careful to choose a business with a good reputation and an empathetic approach.

If you’re ready to join the 21st century and reap the benefits of a more connected business, start doing your homework now and find the right digital transformation provider.