Error 8007003 on Microsoft Teams sign in [RESOLVED]

The following procedure is how to fix the error code “8007003” when signing in to Microsoft Teams. Note that this error usually occurs when you are using Microsoft Teams in a RDP (remote desktop) session.

  • Close Microsoft Teams
  • Delete  desktopconfig.json from users\USERNAME\Appdata\Roaming\Microsoft\Teams
  • Re test Microsoft Teams
  • The issue should now be resolved


Duncan is a technology professional with over 20 years experience of working in various IT roles. He has a interest in cyber security, and has a wide range of other skills in radio, electronics and telecommunications.

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