300 BT office locations will be consolidated to around 30 locations

  • Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Ipswich (Adastral Park), London and Manchester to be key locations for the group
  • BT’s workplace improvement and consolidation programme is the biggest of its type ever undertaken in the UK and is expected to complete by 2023
  • More than 300 BT office locations across the UK will be consolidated to around 30
  • All of the new locations will benefit from 5G connectivity

BT Group revealed the first eight of the locations that will house its workplaces of the future as part of a three-to-five-year programme initially announced in May 2018 to improve and consolidate its workplaces across the UK.

‘The Better Workplace Programme’ will consolidate BT Group’s footprint of more than 300 locations to around 30, containing modern, future-fit buildings, including corporate offices, contact centres and specialist sites. It is the largest programme of its type in the UK. BT’s telephone exchanges will be retained by the Group.

Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Ipswich (Adastral Park), London and Manchester are the first towns and cities to be selected and will house a variety of the company’s operations. This is a clear signal that BT is committed to the whole of the UK, with locations in all four countries and their capitals. Though detailed plans of BT’s footprint in each location are still to be finalised, some existing BT buildings will be refurbished while others will see BT move into new offices.

BT Group plays an important role in the UK’s four countries and is responsible for generating £1 in every £75 produced across the UK, according to an independent report. It also generated £22.8 billion to the UK’s economy in “Gross Value Added” GVA, during the 2017/18 financial year.*


Artists impression of how a new workspace could look

All eight locations will benefit from 5G coverage, announced on 22 May. Teams within the future-fit buildings will benefit from state-of-the-art mobile connectivity alongside the existing fibre connections.

“The Better Workplace Programme is about bringing our people together in brilliant spaces, and transforming the way we work,” BT Group chief executive Philip Jansen said. “Revealing these eight locations is just the first step; we have dedicated teams working on identifying the best buildings to move into and which ones to redesign for the future. As a result of this programme, BT people will be housed in inspiring offices that are better for our business and better for our customers.”

As announced in May 2018, BT Group will also exit its St Paul’s headquarters in London and is currently identifying a new home for the business in the capital. Further details on ‘The Better Workplace Programme’ will be revealed in due course.

Duncan Newell

Duncan is a technology professional with over 20 years experience of working in various IT roles. He has a interest in cyber security, and has a wide range of other skills in radio, electronics and telecommunications.

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